About Us | Contact Us 繁體中文

Mega System Technologies Inc ("MegaTec") was incorporated in 1989 Taipei, Taiwan. With main office in Neihu, Taipei and a factory office in GuangZhou, China. Our highly skilled workforce consists of approximately 80 employees.

MegaTec main focus was to develop a series of software to monitor and control Unlimited Power Supply ("UPS") modules. These are to be based on MegaTec RS232 protocol. With aggressive marketing and competitive pricing, MegaTec protocol soon became the standard communication protocol among worldwide UPS makers.

From there onwards, MegaTec continued it's R&D efforts and UPS manufacturers began to take a liking to MegaTec's software particularly for its reliability. These well-known software are now being used to monitor and protect millions of computer data around the world from damaged caused by unexpected power events.

The most notable products includes;

These products can be easily integrated into MS-DOS, MS-WINDOWS, Novell, Linux and other UNIX operating systems. As a result, the product gained popularity and made a name for itself.

From there on, MegaTec evolved from development of software to include hardware. The result is NetAgent II series of product. NetAgent II was designed to be compliant with TCP/IP, UDP, SNMP, TELNET, HTTP and SMTP protocols. Thus, it allows equipment date to be transmitted across LAN / WAN networks or directly via a modem dial-up enabling real-time status report anytime anywhere. This gives the user a prompt and up-to-date information about their systems readiness.

NetAgent II application is not only over UPS but also apparatus, chemical, mechanical, electrical, environment measurements, and etc. which require communication across a network. This gives it a far-reaching capabilities and fills a niche market when it comes to customer demand for remote real-time monitoring and information access.

By mid 2003 MegaTec began venturing into IP Camera and other niche consumer products. This is not a radical move for MegaTec as all the technology and know-how associated with these development is already at hand.

For more information about our latest product please link to http://www.megatec.com.tw/info.htm

Email about:  
Security Code:     Click the Input area to get the code.
Name:     (Given name, family name)
e-Mail Address:  (for correspondence)
(required fields)

Untitled Document


Routers, modems, switches, hubs, IP Cameras and network devices are prone to freeze-up. In 99% of the cases, all that is needed is a manual power reset. MSNswitch solves this without human interaction. No more truck -roll just to flick a switch!

MSNswitch will automatically power-cycle its outlet when either;
   a) the internet connectivity is lost, or;
   b) the monitored network device does not respond.

In short, MSNswitch acts like a watch-dog making sure that the network device monitored is functioning.
Note: * Google Hangouts and all its APPs are owned by Google and are subject to their terms and conditions of usage.

MSNswitch is made to be easily setup for ‘Auto Reset’ (also known as Uninterrupted Internet System ‘UIS’ function). After cables are connected just press the UIS. With UIS enabled, MSNswitch will automatically ping a default set of websites. If all these sites subsequently timeout, MSNswitch will immediately power-cycle the outlets.

Advanced users can logon to MSNswitch User Interface to change the preset sites. User can also setup so that one of the outlet pings an internal IP while the other pings the remaining 4 external IPs. This allows the outlets to reset independently depending on which ping fails. Alternatively,
user can assign the outlets to each independently ping a group of sites.

MSNswitch is suitable for;

Network Diagram

1. MSNswitch setup to auto power-cycle router and modem.

2. MSNswitch setup to keep network device alive.


Hardware Specification
Main Difference
Model NO. Image Socket Socket Description
Click me
Type B (US) NEMA 5-15R
Click me
Type E (French) CEE 7/5
Click me
Type F (“Schuko”) CEE 7/3
Click me
Type G (UK) BS 1363
Click me
Type I (Australian) AS/NZS 3112
Type I (China) CCC
Click me
Type J (Switzerland) SEV-1011
Click me
Type K (Denmark) SRAF 1962/DB

Common Specification
Certification CE, LVD, RoHS Compliant
Electrical Rating Input: 125~250V~50/60Hz
Output: 10A (for 2 sockets) &
DC5V, 500mA (for USB port)
Breaker 10A (Thermal Fuse)
Available Sockets 2x fixed
Internet Control-able 2x fixed socket
Power ON / OFF switch Individual outlet power ON / OFF LED button
(Press & hold 2 seconds)
Power Indicator Orange LED
Reset to Factory Default Long press all 3 LED buttons
Internet Indicator Green LED
Web Server CPU 32-Bit RISC CPU
Supported browser IE and Java
Supported Network Protocols HTTP, TCP/IP, UDP, SMTP, Dynamic DNS, DNS Client, SNTP, DHCP.
Network Access 10/100 Base-T , RJ45 (Cat.5)
Operating Environment 0°C ~ 60°C at 10% ~ 90% relative humidity. For indoor use only.
Package White Box / Bulk
Packaging Size 21.5 x 14.5 x 9.0 CM
Gross Weight per set 0.750kgw
Per Carton 20 sets per carton
Carton size 50 x 38 x 36 CM
Net (Gross) Weight 15.0kgw (16.5kgw)

LED Functions
Model NO. UIS-522
Internet controllable outlets ON Orange LED button ON
System in Protect Mode
(UIS On/Off button pressed)
At least one IP address has timeout Green LED Blinking
Internet is online Green LED ON
No Internet Connection Green LED OFF

Document Description Version Dated Size
Quick Installation Guide
For UIS-522b -- 17th May '16 6.1MB

ENG=English, CHT=Chinese Traditional, CHS=Chinese Simplified

Latest Netility Software
Version Release Note Release Date Size
Netility v4.5 FIXED: Bugs. 11st Aug. '10 2.73MB
Netility for MAC Release Note 8th Jun. '16 993KB

Latest Firmware
  • Hardware model (see label underneath device): UIS-311 or UIS-315 or UIS-322 or UIS-522b, etc...
  • Firmware version (goto "Information --> System Status"): Write down your current Firmware Version. Select the firmware here that matchs the letters of your current firmware.
  • Goto "about" to save your settings / schedules.
Version (NOT interchangeable) Release Note Release Date Size
Only for models:
UIS-522b, UIS-523f, UIS-523g, UIS-523i,
UIS-523j, UIS-523k and UIS-523e

11th Oct. '16 5.4MB
Only for models:
UIS-322b, UIS-323f, UIS-323g, UIS323i,
UIS323j, UIS323k and UIS-323e

19th Aug. '16 469KB

Current Firmware Release Notes:


  • DNS resolver issue

PREVIOUS releases:

For MNT.6627 (released 4th Jul. '16);:

  • Support Huawei E220 and E3372 USB 3G modem.
  • Support TLS 1.2, fixes Google SSLv3 & RC4 issue
For MNT.6503 (released 17th May '16);:
  • Ping Website increased from 5 to 7.
  • Email to include ‘Preset Domain Name” link.
  • Account settings increased from 2 to 5 sets.
  • Forced UIS Reset if ping continuously timeout after power-on.
  • Settings preserved upon firmware upgrade.
  • DST now supports different year entry.
  • Changed administrator account login/password to admin/admin.
  • If can’t get DHCP IP, press UIS On/Off button for 10s will fix device IP to
  • HTTP URL link to Control Outlet via Control2.cgi (for MNT firmware only).
  • Added No-IP DDNS service
  • Configuration > Timeout Settings > Number of UIS Resets included [Unlimited / Limited] times option.
  • Support USB GSM Modem. Control and manage via SMS.
  • Hangout crash when flooded with large amount of Help messages.
  • Hangout UIS Reset bug
  • Schedule Reset All bug.
  • DDNS email notification message bug fixes
  • SMTP Server SSL authentication bug.
  • Outlet hardware button sometimes unresponsive.
  • Mobile Web UI functions inconsistent with standard UI
  • Email notification, did not include UIS Reset Outlet “(#3/7)”
  • Modified SMTP mailing method.
  • Relocated iCV99 DDNS item to ‘Domain name’ drop down list (applies to MNT & MNT.NB firmware only)
  • Hangouts command must match exactly in order to be executed.
  • The last digit of WAN IP not displayed in email resulting in DDNS link error.
  • Each outlet to follow the Power-on Delay when device is turned on.
  • Configuration > Outlet Setup renamed “Power Reset Delay to Both Outlets” to “Power-on delay for Outlet1” and “Power Reset Delay between Outlets” to “Power-on delay for Outlet2”. Default is 3, 13 and max is 600 seconds Help: Power On Delay: Set the turn on time between each outlet when the device is powered On or an Outlet reset has been performed.
  • Updated ‘Google Talk’ to ‘Hangouts’
  • Removed Hardware version from System Status page
  • Stun Server defaults to stun.I.google.com
  • Email subject changed from “MSNswitch 63: xxxx” to “MSNswitch Log# 63. xxxx”
  • Press and hold buttons 1s to toggle On or Off. Changed from 2s.
  • Changed DDNS successfully connected reporting method.
  • ‘Preset Domain Name’ changed to ‘Domain Name’. Only shown when user defined.
For MNT.5326 (released 24th Sep. '15);:
  • [New]: Changes to Fix IP mode.
    Where there is no DHCP server (i.e. MSNswitch connected directly to PC / LAN cable unplugged from router), Press and Hold the [UIS On/Off] button for 10 seconds to give MSNswitch a Fix IP address at (blue LED will blink rapidly). If MSNswitch is connected directly to PC, Netility will show the fix IP address. To revert back to DHCP mode, just reconnect MSNswitch to a DHCP enabled router.
  • [New Feature]: Force UIS Reset after initial power-on.
    This feature requires [UIS On]. Details in Web UI [Help]
  • [Fixed]: Login issue with Google Hangouts.
  • [Fixed]: Hangouts > UIS Reset time.
  • [Changed]: When upgrading, all settings will default except [Network > IP Address]. Avoid unit unreachable if upgrade from remote.

Current Firmware Release Notes:


  • Support TLS 1.2, fixes Google SSLv3 issue.

PREVIOUS releases:

For 2.40.MNS.6311 (released 17th Mar. '16);:

  • Hangouts will only accept complete commands. Will not accept eg. "Set of 1".
  • "Auto Restart System Every" 1 to 2 min, actually requires 1m30s and 2m30s.
  • DST setting not properly saved. Resulting in wrong restore issue.
  • Test email successfully sent but email notification failed to send.
  • Google Talk flooded by 'help' messages.
  • DST setting supports overlapping year.
  • DDNS.iCV99 becomes a drop down option. Not enabled by default.
  • Event Log Type default to [Status].
  • Changed STUN error condition.
  • STUN server default to 'stun.l.google.com'.
  • Renamed "Google Talk" to "Hangouts".
For 2.40.MNS.5430 (released 2nd Sep. '15);:
For 2.40.MNS.5106 (released 16th Jan. '15);:
For 2.40.MNS.4c29 (released 29th Dec. '14);:
  • [New]: Individually assign outlet to a group of websites.
  • [New]: Set ‘Number of UIS Resets’.
  • [New]: Schedule UIS function On / Off.
  • [New]: Option to assign Stun Server.
  • [Changed]: Configuration Outlet Setup > Outlet Power Reset Delay renamed to Power Reset Delay to Both Outlets.
  • [Changed]: Configuration Outlet Setup > Power-on delay between Outlets 1 and Oulet 2 renamed to Power Reset Delay between Outlets.
  • [Changed]: UIS Function renamed to UIS Reset.
  • [Changed]: Relocated System Status to Help section.
  • [Removed]: Configuration > Outlet Setup > Auto Reset Outlet(s) every ...
  • [Fixed]: Hangout bug when connecting from iOS phone.
  • [Fixed]: Bugs related to email and notification.
  • [Fixed]: Bugs related to Gmail port 465 “connection to email server failed”.
  • [Fixed]: Bugs related to Schedule > Reset.
  • [Fixed]: Event log text corrections.
  • [Fixed]: Other bug fixes.
For 2.40.MNS.3909 (released 9th Oct. '13);:
  • [New]: Favicon on browser tab.
  • [Fixed]: Event log bug.
  • [Fixed]: Timeserver JavaScript bug.
  • [Fixed]: DST calculation issue reworked.
  • [Fixed]: Restore settings file bug.
  • [Fixed]: Rework outlet initiation after system start-up.
  • [Updated]: Made Gtalk login process smoother.
  • [Fixed]: Other bug fixes.
For 2.40.MNS.3314 (released 25th Mar. '13);:
  • [New]: Support Google Talk with accounts registered with gmail.com. This replaces MSN feature.
  • [New]: When power-on, unit will enter a 3 second test mode. All LED lights will blink during this period. Once complete, Outlet 1&2 will return to original state before power-off.
  • [New]: Once MSNswitch synchronizes with TimeServer, it will update all EventLog time. Result: 2001/01/01 will not show in EventLog if time is synchronized.
  • [Change]: Messenger “get status” command, will return website without ‘www.’ (eg, www.google.com will return as google.com) to avoid having the link/returning info being blocked.
  • [Change]: ARP broadcast to gateway every 30seconds. Resolve issue of wrong MAC address on some routers.
  • [New]: Configuration > Time-out Settings. Add option to set the ping interval. Set Ping/Connect interval [ xx ] seconds (10-3600 seconds)
  • [New]: “Viewer” account. Viewer account can view but not make changes to settings. Help menu added.
  • [New]: System Time > Time Zone. Popular city names included in zone listing.
  • [New]: SMTP will auto detect encryption method (SSL/TLS). Not necessary for user to select.
  • [Removed]: Configuration > Schedule. Reset button removed.
  • [Change]: Configuration > Website / IP Address. Table heading rearranged to Assign | Website / IP Address | Protocol | Status
  • [New]: Configuration > Website / IP Address. Assign Outlet 2 default to Disable. The device will auto detect the Gateway IP and list it in theWebsite / IP Address field. This only applies when first start-up.
  • [New]: When start-up, if MSNswitch does not receive a DHCP IP within 3 minutes, it will change to a FIX LAN IP of To reset, power cycle the device.
  • [Change]: System Status > Network Status > Free Domain Name link removed from list. Information is moved to Configuration > Network > Dynamic DNS > Preset Domain Name
  • [Change]: Configuration > Network > Ethernet settings (Connection Type) Set to auto detect.
  • [New]: Configuration > E-mail > E-mail Settings. When Enabled, the Send Test E-mail and Email Address Book option will appear.
  • [Change]: Logs > Event Log. Renamed "Server address xxx can not be resolved" to "Server address xxx unresolvable."
  • [Fixed]: Configuration > Website/IP address > Assign. Not possible to assign both sets as‘None’.
  • [Change]: Configuration > Time-out Settings > Number of continuous time-outs before outlet(s) reset, ceiling increased from 5x to 10x.
  • [Change]: Configuration > Auto reset outlet(s) every. Removed confusing "0=Disable", position to bottom of list, and updated online [help].
  • [Change]: password.cgi text edits.
  • [Fixed]: password.cgi when click reset button, will reset the Account to Default Login & Password. Default Login=admin, Password=[blank]
For 2.40.MNS.1b15 (released 5th Jan. '12);:
  • [New]: Support URL control via outlet2.cgi
    user= login name
    passwd= password
    outlet= 0 for all outlets; 1 for outlet #1; 2 for outlet #2
    command= 0 for OFF; 1 for ON; 2 for toggle; 3 for Reset; 4 for UIS ON; 5 for UIS OFF
    Example: To turn all outlets ON
    Where the x’s are MSNswitch LAN IP address.
  • [New]: Inclusion of Help menus directly on the UI.
  • [New]: SMTP supports TLS encryption.
  • [Edited]: Time Server log removed.
  • Bug fixes
For 2.40.MNS.S.1a04 (released 12th Oct, '11); 2.40.UIS.S.1a04:
  • [New]: Daylight Saving Time function.
  • [New]: SMTP supports SSL encryption. TLS to be available in next firmware.
  • [Edited]: removed unnecessary MSN messenger command.
  • [Edited]: "Netility / Utility" > Network Settings > Advanced --> HTTPS/Telnet/SSH port: cosmetic correction.
  • [Fixed]: Outlet repeated Manual On/Off bug.
  • [Fixed]: Reload settings issue.
  • [Fixed]: Miscellaneous minor bugs.
For 2.40.MNS.1214 (released 14th Feb. '11); 2.40.UIS.1214:
  • [CHANGED]: Login authentication method (internal).
  • [CHANGED]: MSN response message.
  • [NEW]: Web UI interface & Outlet icon. Outlet icon shows a warning sign when UIS is not activated, to indicate that it is not being 'protected'.
  • [NEW]: Show when unit last auto-reset. See (System Status --> System Information --> UIS last reset on).
  • [NEW]: More control over Outlet 1&2. Ability to;
    a) Separately assign Website / IP address for Outlet 1&2.
    b) Enable or Disable website.
    c) Use TCP (sending webpage request) or UDP (using ping) to monitor a site.
    See (Configuration --> Configuration --> Website / IP Address).
  • [NEW]: For UIS-315 only: A new button to indicate if the 'UIS function' is currently On or Off.
    For UIS-322x models: The new UIS button can be controlled via Web UI.
    See (Information --> Current Status --> Status and Control)
  • [NEW]: 'Event Log Item' now includes;
    UIS 1 Reset
    UIS 2 Reset
    Outlet 1 Auto Off
    Outlet 2 Auto Off
    Outlet 1 Auto On
    Outlet 2 Auto On
    Outlet 1 Manual Off
    Outlet 2 Manual Off
    Outlet 1 Manual On
    Outlet 2 Manual On
    Auto refers to programmed, Manual, refers to by hand or via Web UI.
  • [NEW]: Configuration --> Delay before checking Website/IP Address after power reset.
    Default =0, [Condition: 1. Internet in Online, 2. UIS function is ON): Internet now goes Offline. Outlet will reset. Unit will now wait until Internet comes Online.
    Any other value (say, X), [Condition: 1. Internet in Online, 2. UIS function is ON]: Internet now goes Offline. Outlet will reset, wait X minutes, and checks. If internet is still Offline, Outlet will reset 2nd time, and not reset anymore but wait until Internet comes Online.
  • [NEW]: E-mail will also include items listed in Event Log.
  • [REMOVED]: All logs previously classified as "Warning".
For 2.40.MNS.0620 (released 15th Jul. '10); 2.40.UIS.0620:
  • FIXED: MSN sometimes will drop out or disconnected.
  • FIXED: Unit Web UI becomes unresponsive if internet connection remains disconnected after a long period. It will still show up on Utility but will not respond.
  • FIXED: Removed NetAgent text from the UI.
  • CHANGED: DNS resolve and PING sequence. All 5 sites PING'd simultaneously.
For 2.40.MNS.0318 (released 8th Apr. '10); 2.40.UIS.0318:
  • IMPROVE: iCV99 DNS update time.
  • FIXED: Problem with javascript resulting in webpage not loading correctly / fully has been fixed.
  • ADDED: Option to assign the individual outlet reset interval between 1~120 sec.
  • ADDED: Button to manually update Time Server.
  • FIXED: Problem with MSN messenger not responding. This was due to case sensative text box on MSN UI page.
For 2.40.MNS.0225 (released 10th Mar. '10); 2.40.UIS.0225:
  • NEW: Redefined the 'reset' function. Now the Outlet will only 'reset' IF it is ON. If the Outlet is originally OFF, it will not 'reset'. This is more specific to model UIS322, but also applies to UIS315.
  • NEW: Ability to define which outlet will 'reset', if internet disconnects. See UIS configuration --> Outlet Setup.
  • NEW: Support ddns.iCV99.net. This is an automatic process and is free. MSNswitch will automatically register a free domain name with ddns.iCV99.net. Each pre-registered domain name is assigned based on (serial number).iCV99.net. The free domain name is listed under Information --> System Status --> Free Domain Name. User can also click the link to login to ddns.iCV99.net to change the pre-assigned domain name.
  • NEW: Included Dynamic DNS 'status'. Under Information --> System Status --> Free Domain Name. The status will be shown directly in the field. Either connected (in which case it will show the domain name), or not reachable, etc...
  • NEW: Web UI
  • NEW: Functions on the left column are now expanded by default, and are no longer collapsable.
  • NEW: WEB UI can now support multi-language. Now includes, Chinese (traditional and simplified), Spanish and Portuguese.
  • NEW: Information --> Current Status. Page refresh is now default to 1 second, automatically.
  • NEW: Information --> Current Status > Connect Status. Now will automatically show the IP address of target address.
  • NEW: Information --> Current Status > Outlet Status and Control. Option to reset individual outlet. Reset option will not be available if outlet is set to OFF. Note: if either Outlet 1 or 2 is off, the "Reset All Outlets" button will only reset the Outlet that is still ON.
  • NEW: Dynamic language. Language selection is not customizable to individual user's preference. Previously, it is fix on unit that means different user will see the same language.
  • NEW: Logs --> Event log. The event log is now set to 'Manual'. Automatic refresh has been removed. User can now categorize the event type.
  • EDIT: Text & sentence editions.

Support & FAQ

The following page is a compilation of frequently asked questions with regards to MSNswitch usage.

If you encounter a problem that is not listed in this FAQ, please email us. Be sure to include in your email;
a) Model number
b) Screen capture of “System Status” page
c) Screen capture of the issue

Do you have any suggestions or "Wish List" for our product? We'd like to hear from you. Send us an email.

  Some MSNswitch users are having problems using Gtalk and Hangouts. This is because Google has made some changes and user now need to activate the 2-Step Verification.

To resolve;
  • Open a browser and login to the Google Account you have created for MSNswitch.
  • Goto My Account > Sign-in & Security > Signing in to Google > 2-Step Verification. Once this is done, user can then use [App Passwords].
  • Next, goto [App passwords], select [Manage application-specific password] > [Select app] .. a new random password will be generated.
  • Copy & paste this into MSNswitch Gtalk /Hangout page [password field].
  You are encountering the issue because you have accessed your google account and from there added MSNswitch’s Google account to it’s circle via Google+. For Hangouts messages to work on MSNswitch, you must remove this.

Access your Google account, and remove MSNswitch’s Google from it’s circle, and vice versa.

Once MSNswitch is signed in. You will be able to send Hangout messages normally
  MSNswitch pings 5 websites by default. That should use up about 3MB data per day. In addition, there is a DNS Resolve, Time Server sync, STUN server checks. All in all, we estimate to be no more than 4MB per day.

However, if you have a browser opened to permanently view the Status or Configuration page, then data could be up to 38MB per day. Also be sure that ping protocol is at default UDP. If you have selected TCP, then the data usage is higher, because it checks webpage response.

If you are running firmware MNT.5326 or newer versions, the default pings can be disabled by clearing all 5 ping IPs. However, this means, MSNswitch will not auto reboot if your network is down.

To reduce traffic, ping a couple of sites instead of all 5.
  If the main power to MSNswitch is lost, MSNswitch will have to reconnect to the Time Server to sync time. This is because MSNswitch does not have battery and is unable to count time should main power be lost.

We suggest setting up a LAN time server. You can input and assign it’s LAN IP under System Time > Time Server > [Edit]. You need to delete an existing server in order to add to the list.
  MSNswitch must successfully ping all the selected websites, and then, timeout in order for ‘Auto Reboot’ to work. This also applies to new UIS cycle.

The 100% timeout indicates MSNswitch has either never connected to internet upon boot-up or it has connected, and then lost this connection for an extended period of time.

Do make sure all the ping address is responding first, before taking them down.
  The email is just a ‘notification’ that an attempt to connect to ddns.icv99.net has failed. In most cases this is temporary and due to unstable internet connection. MSNswitch will automatically retry. If you get many such emails, you may want to consider trying different ddns servers.

If you do not wish to receive such email notification, you can uncheck it. Goto Configuration > Email > E-mail address book [Event]
  Goto Configuration > Email Settings > E-mail Port. For Google, please enter either ports 465 or 587 to automatically enable SSL.

NOTE: Google is gradually disabling SSLv3 support. Please upgrade to MNT.6627 which support TLS encryption.
  The USB port provides output of 5V 500mA. It can also be used to charge Apple products. In addition, it can be used to connect USB 3G modem.
  We offer two ways to control MSNswitch via HTTP Script or Packet Request.

Method 1: Via HTTP Script.
   For MNS firmware
   Support URL control via outlet2.cgi
  • user= login name
  • passwd= password
  • outlet= 0 for all outlets; 1 for outlet #1; 2 for outlet #2
  • command= 0 for OFF; 1 for ON; 2 for toggle; 3 for Reset; 4 for UIS ON; 5 for UIS OFF
  •    Example: To turn all outlets ON
       (where x.x.x.x is MSNswitch LAN IP)

       For MNT firmware
       Support URL control via control2.cgi
  • user= login name
  • passwd= password
  • outlet= 0 for all outlets; 1 for outlet #1; 2 for outlet #2
  • command= 0 for OFF; 1 for ON; 2 for toggle; 3 for Reset; 4 for UIS ON; 5 for UIS OFF
  •    Example: To turn all outlets ON
       (where x.x.x.x is MSNswitch LAN IP)

    Method 2: Packet Request.
       This is the more secure method. For the protocol document please write in stating your firmware version.
      To reset or recover lost password:
    1. Download and install Netility on a PC that is in the same LAN as MSNswitch. This software will show you MSNswitch LAN IP address.

    2. Open a browser and type http://x.x.x.x/password.cgi (where x.x.x.x is MSNswitch LAN IP).

    3. The login is admin and ‘key’ is printed at the back of the device.

    To factory reset:
    Press and hold all three LED buttons (Outlet 1, UIS On/Off & Outlet 2) simultaneously for about a minute or so. All three LED will blink and you can release the buttons. The unit will reset to factory default.

    a. The ‘key’ is case sensitive.
    b. Netility can be downloaded from www.MSNswitch.com downloads page.
      You must close the entire browser in order to ‘logout’. It does not logout if you only close the ‘tab’. Note: for Chrome, this include web version of Hangouts.

    After you have closed the entire browser, and re-open, it will ask you for the login (unless you have used the “saved password” function of the browser).
      The STUN is required for some functions of MSNswitch to work like;
    a) in Gtalk, the GET INFO returning WAN IP
    b) Email notification content showing current WAN IP.
    c) DDNS server which requires WAN IP. If this is disabled, it also disables DDNS function.

    The protocol used by STUN server is a standard one and can be referred to at http://en.wikipedia.org/wiki/STUN

    You can change to another STUN server under Networks > Advanced Options > STUN server.

    NOTE: If you do not need the above three functions to work, you can disable it.

    Untitled Document


    ezOutletis a single-outlet network device. It is designed to constantly check if the network connection is online. Should the network goes offline, the outlet will automatically power-cycle.

    ezOutlet can be used either to;
       (a) Keep-alive and ensure a remote network device (router/modem) is online 247.
       (b) Remote power on-off-reset, or
       (c) Schedule power on-off-reset


    How to Add ezOutlet to APP;
    1. Connect ezOutlet to wall power plug.

    2. Connect LAN cable to ezOutlet

    3. Download and install ezOutlet APP

    4. Set ezOutlet to ‘Add’ mode

    5. Add ezOutlet ID to APP. Done.

    Hardware Specification
    Main Difference
    Model NO. Image Socket Certification Net(Gross) weight / set Socket Description
    Click me
    FCC 0.37kgw
    (Type B)
    Click me
    CE, LVD, RoHS Compliant 0.42kgw
    Schuko shuttered
    (Type F, CEE 7/4, 7/17)
    Click me
    CE, LVD, RoHS Compliant TBD UK shuttered
    (Type G, BS1363, MS589, SS145)
    EZ-11k By Order CE, LVD, RoHS Compliant TBD Danish
    (Type K, Section 107-2-D1)

    Common Specification
    Electrical Rating Input: 125~250V, 50/60Hz.
    Output: 10A
    Breaker 10A (Thermal fuse)
    Power ON / OFF / RESET controls
    • Using iPhone / iPad / Android APP
    • From LAN Web User Interface (port forwarding required from remote)
    Network Access 10 Base-T, RJ45 (Cat. 5)
    LED Indicator Green (Internet status), Red (Outlet Power), Yellow (Server status) LED
    Function Button
    • Press once to enter “Add mode” or,
    • Press and hold 10seconds: Reset to factory default
    Support Android, iOS APP / IE / Java / Safari browser
    Network Protocols HTTP, TCP/IP, UDP, Dynamic DNS, DNS Client, DHCP.
    Operating Environment 0°C ~ 60°C at 10% ~ 90% relative humidity. For indoor use only.
    Package option White Box / Bulk
    Package dimension 180 x 150 x 60 mm
    Carton measurement 790 x 390 x 340 mm (50 sets per standard carton)

    LED Functions
    LED ON OFF Blinking
    Green Internet normal and Auto Reset ON No Internet Internet normal and Reset OFF
    Red Outlet is ON Outlet is OFF --
    Yellow Communicate with remote server established -- Communicate with remote server lost

    LED Status (combination blinks)

    Green > Red > Yellow > Green ...
    Unit is in "Add" mode. User will have 3 minutes to enter this ezOutlet ID into the APP.

    Green + Red + Yellow > Green + Red + Yellow ...
    This unit has reached the maximum number of added APPs(4). One must be deleted before another can be added.

    Red + Yellow > Red + Yellow > ...
    The device is in firmware download mode(refer to APP on how-to)

    Red > Yellow >> Red > Yellow > ...
    Firmware download in progress.

    Document Description Version Dated Size
    Quick Installation Guide
    (ENG) (CHT) (CHS)
    -- -- 17 Jun. '16 ENG(2MB) / CHT(3.4MB)

    ENG=English, CHT=Chinese Traditional, CHS=Chinese Simplified

    Latest Netility Software
    Version Release Note Release Date Size
    Netility v4.5 FIXED: Bugs. 11st Aug. '10 2.73MB
    Netility for MAC NEW. 12th Jan. '12 852KB

    Latest APP
    Version Release Note Release Date Size
    Google Play For Android    
    iTunes Store For iOS    
    Support & FAQ

    The following page is a compilation of frequently asked questions with regards to ezOutlet usage.

    If you encounter a problem that is not listed in this FAQ, please email us. Be sure to include in your email;
    a) Are you using iOS or Android APP?
    b) The status of three LED on ezOutlet device ~ Orange, Red and Green LED status (On/Off/Blinking).
    c) The unit’s Serial Number (located at the back of device)

    Do you have any suggestions or "Wish List" for our product? We'd like to hear from you. Send us an email.

      ezOutlet does not have RTC, when main power is disconnected, ezOutlet will lose time. When it boot up, ezOutlet must get online to check for time. If first checks with ezOutlet server. If that fails, it will check with NTP server at pool.ntp.org. It checks hourly.
      ezOutlet pings ever 5 seconds. If all the default ping site does not respond after 4 cycles, it will perform an ‘Auto Reset’, provided the function is enabled. The outlet will turn On 3 seconds after auto turn Off.
      ezOutlet must be able to connect to ezOutlet server in order for APP to work. Check that the Orange LED on ezOutlet device is On. If it blinks, it means it can’t connect to ezOutlet server.
    To troubleshoot check that;
    a) Router has not block UDP port 5050 to
    b) the router supports 10M BASE-TX ethernet.

    If router does not support 10M BASE-TX, then ezOutlet needs to be connected to a 10M/100M hub which then connects to router.
      When used with ezOutlet APP, ezOutlet device needs to be able to communicate with it’s server at on UDP port 5050.
    NTP server port UDP 123.
      The ezOutlet device has reach it’s maximum of syncing with four (4) APP. You will need to remove this ezOutlet device from one of the APP before you can add. To reset all known ‘Add’, press and hold the ‘Add’ button or user can enter the web user interface, and chech “Connected/total (users)”

    Untitled Document

    MegaBoot is used to network connection is online or a device is alive. If not, it will automatically power-cycle the outlet of connected device. It checks network connections by pinging user defined remote or local sites. Alternatively, user can check if a mission device is operating via RS232

    Auto Reboot Configuration #1: Setup to auto reboot non-responsive modem

    Auto Reboot Configuration #2: Setup to auto reboot non-responsive network device

    Auto Reboot Configuration #3: Heartbeat
    Hardware Specification
    Main Difference
    Model NO. Image Socket Socket Description
    Click me
    2x North American (Type B, NEMA 5-15R)
    Click me
    2x IEC C13

    Common Specification
    Certification CE, FCC, LVD, RoHS compliant
    Electrical Rating Input: 125~250V~50/60Hz
    Output: 10A (for 2 sockets) &
    DC5V, 500mA (for USB port)
    Fuse 10A (Thermal fuse)
    Power Indicator Orange LED
    Internet Indicator Green LED
    Web Server CPU 32-Bit RISC CPU
    Supported browser IE and Java
    Supported Network Protocols HTTP, HTTPS, SNMP, TCP/IP, UDP, SMTP, Dynamic DNS, DNS Client, SNTP, DHCP.
    Network Access 10/100 Base-T , RJ45 (Cat. 5)
    Operating Environment 0°C ~ 60°C at 10% ~ 90% relative humidity.
    For indoor use only.
    Package White Box / Bulk
    Packaging Size 21.5 x 14.5 x 9.0 CM
    Gross Weight per set 0.750kgw
    Per Carton 20 sets per carton
    Carton size: 50 x 38 x 36 CM
    Net (Gross) Weight 15.0kgw (16.5kgw)
    Document Description Version Dated Size
    Quick Installation Guide
    (MB-32b ENG) (MB-32c ENG)
    -- -- 17 Jun. '16 MB-32b(1.2MB) / MB-32c(945 KB)

    ENG=English, CHT=Chinese Traditional, CHS=Chinese Simplified